Result Codes
The Result Code is a three-digit number that specifies the result of the processed operation, e.g. "success" or "failure".
Result Codes indicating a transaction failure are always associated with response type STATUS_ERROR. Therefore, only the Result Code has to be evaluated to determine the response result (except PAYMENT_QUERY, see below).

Evaluating the Result Code

The following table provides an overview of all the gateway operations and corresponding Result Codes.

Gateway operations and Result Codes

Operation
Success
Rejection
Technical Error
Warning ❗
PAYMENT_INIT
350
-
150
-
PAYMENT_QUERY*
402
401
150
405
PAYMENT_REQUEST
402
401
150
405
PAYMENT_CONFIRM
400
401
150
405
PAYMENT_CHANGE
403
401
150
405
CONFIRMATION_DELIVER
404
401
150
405
CALCULATION_REQUEST
502
503**
150
-
CONFIGURATION_REQUEST
500
-
150
-
*) The PAYMENT_QUERY needs a different evaluation. To determine if a following PAYMENT_REQUEST will be successful, the corresponding product has to be available.
**) Although sending the same CALCULATION_REQUEST again is possible, the result will always be the same. This result indicates a request with wrong parameters.

List of Result Codes and corresponding Reason Codes

Abbr.
Description
PQ
PAYMENT_QUERY
PR
PAYMENT_REQUEST
PC
PAYMENT_CONFIRM
CD
CONFIRMATION_DELIVER
Result Code
Reason Code
Reason Message
PQ
PR
PC
CD
402
700
Request successful
X
401
701
merchant limit exceeded
*
X
401
703
Request not successful
*
X
401
720
Declined - Payment attribute
*
X
401
721
Declined - Transaction risk
*
X
401
800
B2B customer not identified, manual check necessary
X
X
150
730
Declined - Buyer identity
*
X
150
1000
technical error
X
X
X
X
150
2001
different delivery address for current product not allowed
X
X
401
2002
B2B not allowed for current product
X
X
150
2003
Date of Birth invalid
X
X
150
2004
due date parameter(s) not valid
X
150
2005
Shopping basket amount too low for current product
X
X
150
2006
Shopping basket amount too high for current product
X
X
150
2100
billing address not valid
X
X
150
2101
delivery address not valid
X
X
150
2110
IBAN not valid
**
X
150
2111
bank account conversion service not present and no IBAN available
**
X
150
2112
BIC not valid
X
X
150
2114
Validation failed: Customer parameter vat-id is mandatory for B2B request
X
X
150
2115
Validation failed: vat-id not valid for billing address
X
X
150
2119
Basket amount does not match sum of all basket items
X
X
X
X
150
2120
request must contain at least one item in shopping basket
X
150
2300
Request basket not valid {message}
X
X
X
X
150
2303
Equal items found in basket – items have to be unique
X
X
X
X
*) The Reason Codes submitted by PAYMENT_QUERY response will only contain Reason Codes for technical and validation issues.
**) Bank account data is optional for PAYMENT_QUERY.
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Evaluating the Result Code
Gateway operations and Result Codes
List of Result Codes and corresponding Reason Codes