Result & Reason Codes
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API Responses
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Status Codes
Result Codes
Reason Codes
100: Internal server error
101: Database access error
102: Risk Management processing error.
120: Authentification failed: Merchant or product not active
121: <OPERATION>* request must contain credential.
200: Validation failed
201: Operation missing. Please check request.
202: Illegal operation type. Please check request.
203: Validation of business rules failed
206: PAYMENT_INIT request may not contain transaction-id
208: PAYMENT_INIT request may not contain content element
209: <OPERATION>* request must contain content element
210: <OPERATION>* content must contain shopping basket
211: PAYMENT_QUERY content must contain customer if classification is requested
212: PAYMENT_REQUEST content must contain payment
213: PAYMENT_REQUEST content must contain payment method
214: <OPERATION>* request must contain operation subtype
216: <OPERATION>* content must contain customer data
217: Installment details mandatory for payment method
219: Installment amount mandatory for payment method
220: Customer parameter contacts is mandatory for request
221: Customer parameter email is mandatory for request
222: Customer parameter first name is mandatory for request
223: Customer parameter last name is mandatory for request
224: Customer parameter addresses is mandatory for request
225: Customer parameter customer-allow-credit-inquiry is mandatory for request
226: Customer parameter gender is mandatory for request
227: Customer parameter date-of-birth is mandatory for B2C request
229: Amount mandatory for payment method
230: Bank account data mandatory
231: Debit pay type is allowed for INSTALLMENT only
232: CALCULATION_REQUEST request must contain credential
233: CALCULATION_REQUEST request must contain content element
234: CALCULATION_REQUEST request must contain operation subtype
235: CALCULATION_REQUEST request must contain installment-calculation element
236: CALCULATION_REQUEST request for subtype 'calculation-by-rate' must contain calculation-rate
237: CALCULATION_REQUEST request for subtype 'calculation-by-time' must contain calculation-time
238: CONFIGURATION_REQUEST request must contain credential
239: CONFIGURATION_REQUEST request must not contain content element
240: Debit pay type is mandatory for payment method INSTALLMENT
241: <OPERATION>* request must contain transaction-id
242: No more than 10 numerical characters allowed for bank-account-number
243: Required 8 numerical characters for bank-code
250: Billing country not allowed
251: Delivery country not allowed
252: Country Code not valid
260: Shop-id in external block is mandatory for this product / Request must not contain shop-id
261: All items must contain a shop-id / All items must not contain a shop-id
262: Merchant consumer id and payment method ELV are mand. for using stored bank account information
300: Transaction initialized
302: Service is alive
303: No RMS reason code
306: Calculation configuration read successful / Profile read successful
307: Calculation configuration read failed / Profile read failed
309: Wrong operation order
310: Transaction id in use
311: Transaction is reserved for requests by ORCA only
312: Operation type is reserved for requests by ORCA only
601: Merchant not eligible for product installment
603: The payment plan fulfilled the conditions
650: The condition of amount is not passed. The amount is too low.
651: The condition of amount is not passed. The amount is too high.
652: CONFIGURATION_NOT_VALID
671: The condition of the last rate is not passed
675: Calculation successful
688: Rate was too low for long runtime amount
689: Rate was too low for short runtime amount
695: Rate was too high to match minimum installment runtime
696: Rate was too low to match maximum allowed installment runtime
697: Rate or runtime did not match allowed runtime
698: Runtime was too long to match maximum allowed installment runtime
699: Runtime was too short to match minimum allowed installment runtime
700: Request successful
701: Merchant limit exceeded / Transaction result error
702: Transaction result error
703: Request not successful
720: Declined - Payment attribute
721: Declined - Transaction risk
730: Declined - Buyer identity
800: Customer not identified, manual check necessary
1000: Technical error
2000: Validation failed
2001: Different delivery address for current product not allowed
2002: B2b not allowed for current product
2003: Date of Birth invalid
2004: Due date parameter(s) not valid
2005: Shopping basket amount too low for current product
2006: Shopping basket amount too high for current product
2100: Billing address not valid
2101: Delivery address not valid
2110: IBAN not valid
2111: Bank account conversion service not present and no iban available
2112: BIC not valid
2114: Validation failed: Customer parameter vat-id is mandatory for B2B request
2115: Validation failed: vat-id not valid for billing address
2116: Validation failed: item discount not allowed for current api version
2117: Validation failed: discount not allowed for current api version
2118: Validation failed: shipping costs not allowed for current api version
2119: Basket amount does not match sum of all basket items
2120: Request must contain at least one item in shopping basket
2121: Bank account reference unknown
2300: Request basket not valid {message} unknown item
2301: Payment change credit is not allowed before delivery
2302: Sum of delivered items is negative
2303: Equal items found in basket
2304: Payment change credit must not contain special shipping item
2305: Payment change credit has to contain only new credit/debit item(s)
2306: Order (sum of open and delivered amounts) must not be negative
2307: Item quantity from request does not match corresponding item quantity in current_basket-table
2308: One or more mandatory item attributes are missing
2310: Test in production not allowed
2311: The order is blocked for further changes
Change summaries
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697: Rate or runtime did not match allowed runtime
– rate has been adjusted.
Refers to Result Code:
503: Calculation failed
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696: Rate was too low to match maximum allowed installment runtime
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698: Runtime was too long to match maximum allowed installment runtime
Last modified
3yr ago
